Get Satisfaction disclaimer

Jason Fried of 37signals brought up an interesting point about Get Satisfaction. I won’t go into 37signals’ argument here. But the gist of it is that Get Satisfaction made an unreasonable suggestion that a company wasn’t committed to supporting their customers if they hadn’t endorsed the use of Get Satisfaction, yet.

It looks like Get Satisfaction is making strides in the right direction.

The note at the top of the page clearly disclaims that New Street Software monitors but isn’t active in the Get Satisfaction community. It wasn’t always this clear. Nice.