Samsonite sells journeys, not bags
I wanted to shop for a laptop bag on Samsonite. Upon arrival, I was met with a fork in the road. Talk about a bad landing page. Two options: white web site, or black web site. What did I choose? The back button of course.
They don’t explain why these sites are different. Apart from the confusingly verbose paragraphs beneath “Samsonite” and “Samsonite Black Label” there is no indication that either one is more likely to have a laptop bag.
I wasn’t looking for a journey, Samsonite. I was looking for a laptop bag, and you blew it. Thanks for wasting my time.
Don’t do this, kids.
On a related note, if you type in “http://samsonite.com” you get this nifty error page: An error has happened!!! I do believe “Fail” applies here.